Refund Policy

Refund Policy

At Premier Electronic, we want you to be completely satisfied with your purchase. Please review our refund policy below.

Return Eligibility

Items must be returned within 30 days of delivery in their original condition, unused, and in original packaging with all accessories, manuals, and documentation included. Products must not show signs of wear or damage.

Non-Returnable Items

The following items cannot be returned: opened software, downloadable products, items marked as final sale, and products damaged due to misuse or neglect.

Return Process

To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with return instructions and a return authorization number. Items returned without authorization may not be accepted.

Refund Method

Refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account after we receive and inspect the returned item.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error. We recommend using a trackable shipping method.

Exchanges

We do not offer direct exchanges. If you need a different item, please return the original product for a refund and place a new order.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us within 7 days of delivery. We will arrange for a replacement or full refund, including return shipping costs.

Contact Us

For questions about returns or refunds, please contact our customer service team.